RETURNS, REFUNDS, & EXCHANGES

Unless otherwise specified on this Website, all sales are final once an order has been fulfilled. As used herein “Fulfilled” means the order has been packaged and a shipping label has been printed. Orders can be refunded prior to fulfillment, but once orders have been fulfilled no refunds will be issued.

Returns are accepted if postmarked within seven (7) days of the initial shipment date. If the package was opened, we will not accept the returned goods and will not refund the purchase.

All returns must be shipped in full compliance with IATA, DOT 49CFR, and all other applicable regulations. There will be a 15% handling fee, as well as a disposal fee, added to every return. We are not liable for any shipping delays or damage to the ordered Product(s) while in transit back to us for replacement, exchange, or refund. 

We only replace items if they are defective or damaged. If you need to exchange a Product for the same Product, send us an email at sales@blueorganicsupplies.com notifying us of your replacement request and send the Product you request we replace to:

Blue Organic Supplies

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You are responsible for shipping costs in connection with any request to return or replace a Product purchased through the Website. All shipping costs incurred to return or replace a Product are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged/replaced Product to arrive will vary. If you are shipping an item over $75, we recommend shipping the Product back to us with some form of tracking and shipping insurance. We also recommend emailing the tracking information to sales@blueorganicsupplies.com along with your original order number. We are not liable for any shipping delays or damage to the ordered Product(s) while in transit back to us for replacement, exchange, or refund.